All Systems Operational

About This Site

Operational Status updates for Amplifier Clients.

Uptime over the past 90 days. View historical uptime.
Shipping Operational
90 days ago
99.88 % uptime
Today
COVID Blacklist Operational
Daily Shipping Operational
90 days ago
99.88 % uptime
Today
Platform Operational
Phones Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 1, 2026

No incidents reported today.

Mar 31, 2026
Billing File Download Unavailable
Resolved - This incident has now been completely resolved. When trying to download a csv file where there is not one, a new error message will tell the user that a csv is not available for the related invoice. All file downloads related to invoices are now functioning properly.
Mar 31, 23:24 UTC
Update - Tonight a fix will be deployed to address instances in which there is no csv to download, such as when the only charges on the PDF invoice are for subscription fees. Right now, an error message continues to appear in this circumstance. After the fix is deployed, an empty csv will be downloaded instead of an error message.
Mar 31, 17:30 UTC
Monitoring - The issue has been resolved for downloads of PDFs.

It has also been resolved for downloads of csv files where there is a file to download. However, in instances in which there is no csv to download, such as when the only charges on the PDF invoice are for subscription fees, the error message continues to appear. For the moment, users may interpret the presence of the error message as an indicator that there is no valid csv present to download. Engineering is working to clear this error occurrence and instead, simply download an empty file.
Mar 27, 15:24 UTC
Update - A fix will be pushed tonight around 8PM CT and then we'll be monitoring.
Mar 26, 23:09 UTC
Update - Work continues to deploy a fix for this issue. Another update will be provided before end of business today.
Mar 26, 17:04 UTC
Identified - The source of the problem has been identified and a fix is being developed. The ability to download billing files will likely be restored Thursday March 26, 2026 during first half of the day. In the meantime, please continue to reach out to help@amplifier.com for assistance obtaining files.
Mar 25, 20:55 UTC
Investigating - The ability to download a csv or pdf billing file from My.Amplifier is currently unavailable. Engineering is working on a resolution. If you need a file download, please email help@amplifier.com and we will provide a copy until the feature is working again.
Mar 25, 20:18 UTC
Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

Mar 28, 2026

No incidents reported.

Mar 27, 2026
Mar 26, 2026
Mar 25, 2026
Mar 24, 2026

No incidents reported.

Mar 23, 2026

No incidents reported.

Mar 22, 2026

No incidents reported.

Mar 21, 2026

No incidents reported.

Mar 20, 2026

No incidents reported.

Mar 19, 2026

No incidents reported.

Mar 18, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage